Q: Are the wigs one size?
A: wigs come in one standard size. Majority of the wigs have a velcro or eye hook adjustment tabs that allows you to decrease or increase size, to about ½ inch smaller or larger. If you have a petite or larger head, we can always special order the wig in for you.
Q: Can you custom design any wig and how long does it typically take?
A: We love creating new looks and enjoy working with our customers to design the unthinkable, Whether its for drag or a theatrical piece. We recommend either bringing in or sending us a photo of what you want by using the custom request form link (above), or speaking directly to our in-house stylist to perfect your design. Typically, custom design wigs take 6 to 8 weeks from order to completion. If there's a deadline you need to meet, please give us at least 6 weeks notice as our schedules are extremely busy ( If more than one wig is required i.e. for a stage production please contact us via phone or email so as to determine the completion time and costings
Q: How do I care for my wig?
A: We recommend for styled wigs to be placed back on a Polyhead/Styrofoam head after each wear, If it’s a non- styled wig, simply place back in its bag or box.
Q: Can I wash and set my wig myself?
A: Yes and it’s very easy. Simply brush out the wig, wash with cold water, and let it air dry. Once it’s completely dry, brush out and style again. To set the wig, apply the setting lotion on the wig and put in hot rollers where wave or curl is desired for more natural/wavy curls.(only recommended for ready to wear wigs)
Q: How long will my wig last?
A: Your wig can last for many years with proper care and maintenance. We will provide you with full care instructions upon purchase.
Q: Can I wear a wig if I have a full head of hair?
A: Yes, start off by brushing your hair and making it as smooth and flat as possible. Gather it into a ponytail at the nape of the neck. Take the ponytail and flip the hair back up keeping the rubber band at the nape of the neck and getting the hair to lay as flat as possible to the head. Hold the hair in place and secure with a few hairgrips. Next you need to stretch the wig cap over your head, starting at the nape, pulling it on toward the front all the way to the hairline. For extra long hair, divide the hair into two sections. Cross the two sections and tuck them under the opposite side of the cap.
Q: Do people wear wigs as a lifestyle choice?
A: Absolutely, our customers see wigs as a great hair solution especially if you don’t have time or energy to style your own hair or don’t want to spend money on frequent hairdressing. It’s a great way to try out different styles and get the look you’ve always wanted.
Q: Do you supply wigs for medical reasons
A: Yes we do, one practical way of coping with hair loss is to wear a wig or hairpiece There are many different styles and colours available. There are two main types of ready to wear wigs: Human-hair wigs –these can be expensive but very realistic Synthetic wigs – these are cheaper than human-hair wigs which can still be used to achieve a very natural look.
Or we can offer a full custom made service which means you can have you wig tailor made; this involves making a template of your head size and determining the density, length, colour and wave pattern of your choosing, this service can take between 8 to 12 weeks. We would recommend this service for those that suffer from Alopecia.
Q: Why are some wigs more expensive than others?
A:There are many different types of materials that can be used to make wigs, including various types of synthetic fibres and human hair. For example, certain materials used inside the wigs are lighter weight and more durable, therefore, increasing the costs. The higher the quality of wig, you’ll see an increase in price.
Q:Do you ship?
A: Yes, we do, we ship domestically and internationally.
We ship within the U.K. and internationally. We ship with DHL and ROYAL MAIL, the carrier will depend on the order and the location we’ll be sending it to. We get the most cost effective pricing for our customers. Once your order is shipped, we will email you confirmation along with your tracking number. All shipments are insured and signature is required upon receipt. Please note, over-sized and larger orders may incur an additional delivery fee which will be discussed with you prior to processing your order. Please be sure to choose the correct shipping service for your country when purchasing.
Current Shipping Charges
Large boxed custom wigs box size 40.64cm Standard to Mainland U K fully tracked DHL ,UPS, DPD
Flat Rate - £12.00 per item
Large boxed custom wigs box size 40.64cm DHL ,UPS, DPD Highlands and Northern Ireland (not off shore islands)
Flat Rate - £12.00 per item
Large boxed custom wigs box size 40.64cm European fully tracked DHL UPS
Flat Rate - £53.00 per item
Large boxed custom wigs box size 40.64cm USA (for multiple orders shipping price on application) DHL, UPS
Flat Rate - £50.00 per item
Large boxed custom wigs box size 40.64cm Australia (for multiple orders price on application) DHL,UPS
Flat Rate - £70.00 per item
Small packages U K ONLY £5.99 per item
15 lb to 25 lb - £12.00
Default Rate - £15.00
Standard uk free shipping on clearance wigs only 2 to 3 days
£0.00 and up - £0.00
Clearance Sale policy
ALL CLEARANCE SALE ITEMS ARE FINAL. No returns or refunds on clearance sale items due to the huge reductions and discontinued lines unless the item is defective, All clearance wigs are checked before despatch.